Skip to content

How to get into your customers minds at Bristol Business Network event

August 9, 2012

How to get inside your customers minds ……..

NEXT EVENT Wednesday September 19th also ITLAPD!

Mercure Holland House Hotel & Spa

Seminar before THE Networking lunch hosted by Inge Dowden Polyglot Coaching

How to get inside your customers’ minds

As business owners you need to know what your customers want, in order to be able to deliver that and more. You’re interested in selling, they’re interested in the benefits for them. What you say to them matters greatly, and when they’re just like you, it’s easy to build rapport. However, we all know that some customers are more difficult than others, but with a few simple different ways of communicating, you can dramatically increase your results and sell more.

In this seminar we will look at

* different personality types and what they want

* how to communicate with people who are different from you

* the killer sentence to say that will overcome ANY objection

* ways in which you can improve your marketing material so you get more results

And the good news: all of this can also be applied to staff members, family and friends, so you’ll be able to get the most out all of them.

Full event details

Date – 19th September 2012

Venue – Mercure Holland House Hotel & Spa, Redcliffe Hill, Bristol, BS1 6SQ

Among those who have booked………………

Appleton Fox Wealth Management Ltd,

Flair4 Recruitment,

GWS Media Ltd,

Mark Leveridge Magic,

Open Network Associates Ltd,

Peter Quintana & Associates,

Phil Yarrow Consulting Ltd,

Polyglot Coaching,

Recognition Express,

Red Recruitment Partnership Ltd,

Roger Moore & Associates,

Thames Down Recycling,

The Best Of Bristol Ltd,

The HR Dept (Bristol) Ltd,

TP Telecommunications,

Business Seminar

10am – 1145am – Hosted by Inge Dowden – Polyglot Coaching

With many years of international business experience as well as full coaching qualifications, Inge can help you achieve the result you want. Whether that’s with leadership and staff performance issues, conflict resolution, motivating your sales team or individual leadership coaching, Inge can help.

THE Networking lunch

Starts at 11.45am with pre- lunch drinks and informal networking – your opportunity to talk and start to build relationships with the numerous decision makers.  Each person has a name badge along with their company/organisations name – there is nothing better that when you use a person’s name and when they use yours.

At 12.30pm everyone sits down at a table – the seating plan has been arranged so that you sit with other decision makers – none of whom do what you do.  There is a table host at each table and they are there to ensure that you get the most from the next session.

Once sat Sean Humby – Business Network SW Director and host for the event will begin the lunch with a brief introduction to the next 90 minutes

You and everyone around the table exchange business cards and the table host then starts the round of 3 minute “presentations”.  You do this only to the others around your table.  This is done as your 2 course lunch (bread rolls followed by a main course and then dessert with coffee – dietary requirements can be catered for) is served.  A multi-tasking session – listening, eating and talking!  Pens and note pads are provided to enable you to make notes

How to make the most of your 3 minutes

  • Introduce yourself and your company/organisation
  • Outline what you do – the benefits that you bring to your customers/clients
  • What type of customers/clients are you looking to build relationships with?
  • How could the people around the table help you or your customers/contacts?
  • What are you looking to purchase, what challenges do you have (also think about this from the perspective of your clients)
  • Can you refer the people around the table to others that you know?
  • A great tip – look at who you’ve been helping/working with or who you are getting together with in next few weeks – this will demonstrate your business in action

Once everyone has done their 3 minutes there is plenty of opportunity to ask questions and deliver answers and have a more indepth conversation with people on your table.

Around 1.30pm you will have the opportunity to network around the room – you will have a copy of the seating plan which lists everyone attending , their name, business name and what their business does and importantly what table tehy are sat on.  You can then locate people that you wish to speak to very easily or Sean will broker the introduction for you.

At 1.40pm there will be a speaker – a Business Network SW member – delivering something informative, entertaining, enlightening.  Roy Adair – Open Network Associates will be the speaker at this event

The lunch finishes at 2pm and you have the opportunity to continue your conversations, set up a follow up meeting or have a one to one.  The hotel has extensive lounge facilities for you to use.

Cost of event is £30.00 (Inc VAT) covering seminar, coffee, 2 course served lunch with drinks, delegate list, free car parking


*A bottle of bubbly for you for every guest/visitor that you bring who joins Bristol Business Network.

Do you know anyone in the following types of business?

Lawyers, Butchers, Bakers, Candlestick makers, Food/drink businesses (producers, retailers), florists, photographers film, digital and video, manufacturing, logistics/courier, hire, utilities, consumer goods, restaurants, hair dressers/barbers, tailors/outfitters; landscape/gardening/horticulture, interior design, architects, cleaning contractors domestic & commercial, building supplies, travel agents/consultants – to name a few!

Why not invite them along and let them experience the benefits?

Questions to ask yourself about your networking

  • Do you want to generate opportunities that will enhance your business?

  • Do you want to build mutually beneficial relationships with other decision makers?

  • Do you want your networking to relaxed and comfortable?

  • How about business seminars that can positively impact your business?

  • Would a huge variety of contacts be useful to your business?

  • Do you want the opportunity to promote your business and expertise?

  • Do you want a team of advocates and ambassadors for your business?

  • What about generating an ROI on your networking?


Complete the enquiry form here and your personal invitation will be emailed to you

Call  01600 891584

Why attend? 
The results of a recent survey show that the majority of participants joined Business Network SW to build valuable relationships and meet decision makers from businesses that they felt would benefit them.
96% of members feel that Business Network SW has met their expectations, with most of them making valuable connections, gaining work and getting an increase on ROI 
You can attend 1 event as a visitor – to attend subsequent events membership is required – full details will be available at the event. Membership is restricted so that only 5% of the total membership is from the same business category. BNSW operates a waiting list for those over subscribed categories.

Events are invitation only

Getting the most from Business Network SW events

International Talk Like a Pirate Day (ITLAPD) is a parodic holiday created in 1995 by John Baur (Ol’ Chumbucket) and Mark Summers (Cap’n Slappy), of Albany, Oregon,[1] U.S., who proclaimed September 19 each year as the day when everyone in the world should talk like a pirate.[1] For example, an observer of this holiday would greet friends not with “Hello,” but with “Ahoy, matey!” The holiday, and its observance, springs from a romanticized view of the Golden Age of Piracy. It has become a holiday for members of the Church of the Flying Spaghetti Monster.[2]


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: